Our showing desk provider, Showing Solutions, is making some improvements to their process and had one suggestion for us.
The improvement:
They will keep track of all incoming calls now regardless of whether the call results in a showing appointment or not. So if an agent calls in to check status of a listing and it is pending, they will have record of the call.
Their suggestion to us:
If we have a vacant, foreclosed property in an area where we expect non-MLS agents will be interested in showing the property…but as an agent you are OK if they are scheduled by Showing Solutions, you can enter the following under “showing instructions” and “scheduling rules – special”:
If non-MLS agent requests to show, schedule under listing agent’s name after confirming license is valid with state. Provide contact info for feedback purposes.
They’ll enter the agent’s contact information in the remarks field so you can contact them for feedback if you need to.